GP Aged Care Telehealth Consult
Access GP care for older Australians from home or residential aged care for routine reviews, medication management, and ongoing support.
Ready to start?
Choose a service, answer a few questions, and continue through the Halaxy booking flow.
Book ConsultationSuitable for
- Routine reviews for older Australians at home or in residential aged care
- Medication management and chronic condition check-ins
- Ongoing medical support where telehealth is clinically suitable
Not suitable for
- Falls, injuries, acute confusion, chest pain, severe breathing difficulty, or emergencies
- Concerns requiring hands-on examination or urgent observation
- Complex care changes that need local care-team coordination first
What may happen after assessment
- GP advice and care planning
- Medication, referral, or test request where clinically appropriate
- Recommendation for in-person or urgent care when needed
Xceed Telehealth is for suitable non-emergency health concerns. Documents, prescriptions, referrals, and tests are only provided where clinically appropriate after assessment. For emergencies, call 000.
Consultation process
Share the patient's current concern, medications, and care setting.
Meet with a GP by phone or video with a carer or facility team if needed.
Receive care advice, documents, and escalation guidance where appropriate.
Aged care questions
These answers set expectations before you start a consultation.
Can aged care consultations be bulk billed?
Some patients may be eligible for bulk billing. Eligibility criteria apply and will be checked before the consultation is finalised.
Can a carer or aged care nurse join the consultation?
Yes, a carer or facility staff member can usually assist with consent, history, medication details, and video setup where appropriate.