General Practitioner Consultation
Speak with an Australian telehealth practitioner for non-emergency health concerns, advice, care planning, and next steps.
Ready to start?
Choose a service, answer a few questions, and continue through the Halaxy booking flow.
Book ConsultationSuitable for
- Cold, flu, mild infections, rashes, and general health questions
- Follow-up care and advice after a previous consultation
- Reviewing symptoms and deciding whether in-person care is needed
Not suitable for
- Chest pain, severe breathing difficulty, stroke symptoms, or severe allergic reaction
- Any emergency or rapidly worsening condition
- Concerns needing a hands-on physical examination
What may happen after assessment
- Clinical guidance and self-care advice
- Prescription, certificate, referral, or test request where appropriate
- Recommendation for in-person or urgent care when needed
Xceed Telehealth is for suitable non-emergency health concerns. Documents, prescriptions, referrals, and tests are only provided where clinically appropriate after assessment. For emergencies, call 000.
Consultation process
Choose a consultation time or request the next available appointment.
Meet securely by phone or video with an Australian practitioner.
Receive your care summary and any appropriate documents digitally.
General consult questions
These answers set expectations before you start a consultation.
Can I get treatment online?
Many non-emergency concerns can be reviewed online. The practitioner will advise if telehealth is suitable or if you need in-person or urgent care.
Can I request a prescription during a consultation?
Yes, you can discuss medication needs. Prescriptions are only issued where clinically appropriate after assessment.