Medical Certificates
Request an online assessment for a work, school, or carer certificate when your concern is suitable for telehealth.
Ready to start?
Choose a service, answer a few questions, and continue through the Halaxy booking flow.
Book ConsultationSuitable for
- Minor illness affecting work or study attendance
- Carer responsibilities for a family member
- Short-term certificates where telehealth assessment is suitable
Not suitable for
- Backdated certificates where the practitioner cannot reasonably assess the period
- Complex injuries or conditions needing examination
- Emergency or severe symptoms
What may happen after assessment
- Medical certificate where clinically appropriate
- Advice on rest, recovery, and warning signs
- Escalation to in-person care when required
Xceed Telehealth is for suitable non-emergency health concerns. Documents, prescriptions, referrals, and tests are only provided where clinically appropriate after assessment. For emergencies, call 000.
Consultation process
Complete a short health questionnaire.
Discuss your symptoms with a practitioner.
Receive the certificate digitally if it is clinically appropriate.
Medical certificates questions
These answers set expectations before you start a consultation.
Are certificates guaranteed?
No. A certificate can only be issued after a practitioner assesses your situation and decides it is clinically appropriate.
Can I get a certificate for yesterday?
Backdated certificates depend on clinical judgement and available information. They are not guaranteed.